FREQUENTLY ASKED QUESTIONS

DO I NEED TO HAVE AN INJURY TO PERFORM PHYSICAL THERAPY?

No.  Physical therapists are experts of the musculoskeletal system.  We excel at identifying movement dysfunction and imbalances that may be causing a current injury or can lead to future injury.  In addition to injury rehabilitation, we provide performance therapy using a combination of hands-on manual therapy techniques and corrective exercises designed to optimize your body and enhance performance.

 

DO I NEED TO SEE MY DOCTOR BEFORE STARTING PHYSICAL THERAPY?

No.  You are allowed to see a physical therapist in the state of Kansas without a referral from a doctor.  Many times, this saves time and money and helps you feel better faster.  We will recommend you see a physician at times as needed and can often assist you in getting an appointment fast with a physician you can trust.

 

DO YOU ACCEPT MY INSURANCE?

We are an out of network provider, meaning we do not directly accept insurance.  However, you can call your insurance company and ask “what are my out of network physical therapy benefits?”  It is usually a quick call to the number on the back of your card.  Many times, they may reimburse you for all or some of your PT services, especially if you have a PPO (instead of an HMO).  We’ll give you all the information you need to get reimbursed. 

The traditional insurance model does not allow us to treat the way we feel is best for you or spend the time with you that you deserve.  This allows us to spend more quality 1-on-1 time with you in order to help you feel better faster.  While most PT clinics see you 3x a week with many other patients at the same time, we usually see you 1-2x a week.  You tend to need less visits, and in the long term may end up spending less with us than a traditional PT practice when you consider your deductible, co-pay, and extra visits needed.

WHAT STEPS ARE INVOLVED IN SUBMITTING A CLAIM TO MY INSURANCE COMPANY?

The process is actually quite simple:  We will provide you with an invoice at the time of service, and you may submit that invoice and receipt to your insurance company for reimbursement.  The invoice has all of the necessary  information (business name and address, tax ID, national provider identification, license numbers, etc.) as well as the patient’s ICD-10 (diagnosis) and CPT (billing) codes.  You may choose to submit bills following each visit, one time per month, or at any other interval, typically up to one year following your treatment visit.